Spoiler Alert – If you love nothing more than having your staff spend hours carrying out internal audits, resulting in lost time, lost revenue, and added headaches, this article isn’t for you.
On the other hand, if you’d like to get the most value from your management system and be ready when it’s time for your next external ISO certification audit, you’re in the right place.
Let’s find out why outsourcing your ISO audits to New Paradigm Consulting is the smart choice.
Cost-Effective ISO Internal Audits
Yes, we know we said this a couple of sentences ago, but it’s worth repeating. One of the biggest reasons companies keep their ISO auditing in-house is because they think it’s cheaper, but this is a false economy.
In-house staff will take longer to perform audits, running up your wage bill in the process. Our specialist auditors don’t waste time as they know precisely what to look for and where to find it. They’re also incredibly thorough, meaning they don’t have to go back and look for items that others may miss the first time around.
ISO Certification Knowledge and Expertise
New Paradigm Consulting auditors have built up years of experience. Through both on site and remote audits, they’ve gained a wealth of knowledge that can’t simply be learned by in-house staff members in weeks or months. When auditing your system, we’ll report on improvements that could be made and can help you implement the processes.
Additionally, it’s difficult to keep up with best practice changes that could affect your ISO system. Fortunately, this is what we do, day in and day out, drawing knowledge from performing ISO audits for many companies across multiple industries. This means you’ll never have to worry about falling behind.
ISO Audit Scheduling
Audit scheduling might seem easy, after all, isn’t it just a matter of popping a few dates in your calendar? This is where the best laid plans tend to fall apart. Here are some all too common reasons internal ISO audits are missed.
• The staff member to conduct the internal audit is on holiday/sick
• They’re too busy with their core job (the one that’s making you money)
• They forget
• They forget and don’t reschedule the audit (much worse)
• Your auditor leaves the business, and you lose their in-house expertise
To make scheduling even more complicated, there are times you need to add more audits. This could happen if you find issues of non-compliance and want to check the processes more regularly.
However, when you outsource your internal audits, you can rest assured our auditors will be there at the agreed times.
Impartial Assessments
Through no fault of their own, an in house auditor can show bias. They might be auditing work carried out by colleagues who are friends, or even work they have done themselves, and inadvertently gloss over issues.
These mistakes can negatively affect your processes and even lead to you failing to obtain/retain your ISO Certification. At NPC, our consultants take an unbiased viewpoint at all times, ensuring your get an impartial expert assessment of your ISO system.
Maintain Internal Morale
ISO audits are not about finding fault, but sometimes they will uncover instances, or even trends, of workplace practices that could be improved. In these situations, staff members can feel like a colleague, or management, are being critical of their work and this can damage morale.
However, when you outsource your internal audits, you can state that the advice for improvements is coming from outside your company. This means you can focus on enhancing your businesses’ processes rather than dealing with internal workplace conflict.
Unburden Your Staff of ISO Internal Audits
An ISO System brings significant benefits to your business, and internal audits are a key part of ensuring that it’s fit for purpose.
When you work with New Paradigm Consulting, you’ll benefit from expert knowledge, time and cost savings, and a truly impartial audit. This can give you confidence that you’ll be ready for your next external ISO certification audit.
To learn more about what we can do for you, contact Ryan Collins at NPC today.